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In the future, life between the digital and physical world has been blurred. The boundary of technology and humanity has been stretched beyond imagination with lives being led in both the electronic and physical worlds.

In a futuristic world where the internet and cybernetics has blurred the borders between societies; the members of Public Security Section 9 are reinstated to assist in solving numerous cases of cyber crime. A spate of similar crimes committed by separate suicidal groups known as "The Individual Eleven" becomes the core focus for Section 9 as war approaches in the form of refugees flooding into the country.

In the year 2022, the gaming industry has reached a new height after the development of the NerveGear, a helmet-like controller that allows the user to fully dive their senses into the world of virtual reality. After a closed beta with only 1,000 testers, the Virtual Reality MMORPG Sword Art Online is launched.

Angel Beats! takes place in an afterlife high school, which acts as limbo for teenagers who have died and experienced traumas or hardships during their lifetime.

The story follows a college sophomore named Keiichi Morisato, who accidentally dials the Goddess Help Hotline, an agency that grants the wishes of humans. The goddess Belldandy appears before him, and says that she has been sent to fulfill a single wish.