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I have lost my password, what do I do?
Visit our password recovery page, and enter your login and email address. Please take care to remember the email address and login you enter when creating your account, as these can not be recovered by yourself.

I've found someone and want to delete my account.
We understand that you might meet someone, either here or in real life. While we encourage you to keep your account and continue making friends (since it's not entirely about dating), you can easily remove all your personal information from your account by yourself. You can delete all your pictures, remove your name and info, and then you don't have to do anything else!

How can I contact someone?
You can use our contact form to contact the administrators - include your username. Be aware that if you ask a question already answered here, they may not be able to reply.


What is MaiOtaku?
How much does MaiOtaku cost?
How does the matching work?
What are the picture gallery limits?
What features are in progress?
What makes MaiOtaku better?
What if I lost my password?
How do I change email preferences?
What are the benefits of a premium account?
Why can't I find very many users near me?
Is MaiOtaku safe?
Does MaiOtaku sell my information?
How do I use the anime/manga database?
Can I work for MaiOtaku?
I found someone! Can I delete my account?
I want to request deletion of all my personal data.