I have lost my password, what do I do?
Visit our
password recovery page, and enter your login and email address. Please take care to remember the email address and login you enter when creating your account, as these can not be recovered by yourself.
I've found someone and want to delete my account.
We understand that you might meet someone, either here or in real life. While we encourage you to keep your account and continue making friends (since it's not entirely about dating), you can easily remove all your personal information from your account by yourself. You can delete all your pictures, remove your name and info, and then you don't have to do anything else!
How can I contact someone?
You can use our
contact form to contact the administrators -
include your username. Be aware that if you ask a question already answered here, they may not be able to reply.
FAQs
What is MaiOtaku?
MaiOtaku is a fan made website for anime fans, mixing both a social network and a dating website. Some users come here just to make friends, while others are looking for dates. With our cosplay picture galleries, profiles, comments, and messages we think we are a great place to make friends, and our matching program makes us a great place to find Otaku that might be interested in a relationship.
How much does MaiOtaku cost?
Most everything you'll need is completely free. You can contact other users via comments and messages, upload pictures, and view your matches without paying anything. We try to make money to keep up with our costs, such as advertising the site, by asking some users to pay less than $4 a month to get
extra benefits.
How does the matching work?
Our matching system is very unique, designed from scratch. We ask you to list all your favorite anime. We then match you with other Otaku based on your answers, age, and location, in hopes that you can easily find someone near you.
What are the picture gallery limits?
At the moment there is no limit to the number of picture galleries or photos you can share. Free members might eventually be limited in their pictures, while premium users can have many more. We haven't decided for certain, yet, if we will limit your picture sharing, though. Cosplay pictures are highly appreciated!
What features are in progress?
We have a lot of ideas, and we're trying to see what fits best with what we currently have. We're currently upgrading our anime database and matching systems.
What makes MaiOtaku better?
We're new, fresh, and visionary. We use the latest technology, too. Our website is built on a really awesome framework that sometimes makes interacting with the website fun. It also doesn't cost to contact other Otaku and become part of our community.
What if I lost my password?
Use our new
lost password recovery form. After entering your login and email address, we will email a new password to your email address as long as it is the same address that you signed up with.
How do I change email preferences?
We haven't finished this part yet, so you'll still get emails when someone leaves a comment on your profile or sends you a message. We want to let you have options like weekly-only emails, etc, but it takes a lot of code to do that. If you don't want to get anymore emails, you can change your email address to a one you don't use often in your account settings. Be warned you won't be able to get password recovery emails then.
What are the benefits of a premium account?
There are several, most are listed on our
page about premium accounts. Premium members see more highlights in their matching lists, appear in bold in matches, get to upload tons more pictures, and a lot more.
Why can't I find very many users near me?
Some states don't have a lot of membership yet. You could help by posting in local forums about the site, or adding it to your signature, for example. Also we don't list users that haven't uploaded a picture in some parts of the site, so it seems like there are less users there. If you are looking through your matching list, but someone doesn't show up that you expect, then it's likely that their preferences don't match yours.
Is MaiOtaku safe?
It's is safe as we can make it, but you must take precautions yourself. We delete any harassing comments or messages that we find, and watch for dangerous behavior. You, however, must take care to protect your information to the extent you see fit. While websites such as Facebook and MySpace make it already very likely that information like your city and state are available to the public, it's still important to consider the information you post publicly. If you want to share private information with individual members of the website that you trust, we have a private messaging system.
Does MaiOtaku sell my information?
Nope. We take pride in keeping your information secure (remember, any information on your profile is visible to the public). We won't give, rent, sell, trade, or do anything of the sort with your personal information. We use your information to make the website function, to promote anime conventions, and to help you find dates.
How do I use the anime/manga database?
Login and go to the anime section to be able to search for anime you have watched, or are planning to watch. Type a word or two of the title of what you are looking for in the search box and results should show up in moments. You can add it to your collection with the add button.
Can I work for MaiOtaku?
MaiOtaku does not have any paid staff members, and we don't plan on hiring soon. Any income we make goes towards attending conventions and promoting MaiOtaku. Simply join MaiOtaku as a regular user to contribute to our community.
I found someone! Can I delete my account?
We understand that you might meet someone, either here or in real life. While we encourage you to keep your account and continue making friends (since it's not entirely about dating), you can already change or delete your own information. You can deactivate your account by clicking "Account" and "Deactivate".
I want to request deletion of all my personal data.
We understand that you may wish to delete all your personal data. We provide a
removal request form that you can submit. However submitting this form will delete certain information associated with your account permanently and in a non-recoverable way. If you have other data saved in your account, such as access to events, or your account is used on any of our other websites or services then DO NOT request data deletion. This form deletes personal information such as your name, email, and address from your account where we expect to find it. It does not delete other information like messages you have sent to other users.